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Do you have a question? We may already have the answer!

Consult our FAQ below: you will find the most frequently asked questions about our watches, delivery and returns.

Are Garnell Collection watches of good quality?

Yes. Our watches are designed with carefully selected materials and reliable movements, to offer precision, durability and everyday elegance.

What are the delivery times?

Orders are processed quickly and shipped within 24 to 72 hours . Delivery times then vary depending on your country and the shipping method chosen. Generally, delivery takes between 11 and 22 business days .

Are the payments secure?

Absolutely. All payments made on our site are 100% secure thanks to recognized encryption protocols.

Can I return or exchange my watch?

Yes. You have 30 days after receipt to request a return or exchange, provided the watch is unworn and in its original packaging.

If your request is not listed, please do not hesitate to fill out the contact form; our team will respond quickly.